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Video chat, video conferencing, Skyping, Facetiming, or now, Zooming, is going to be a fairly major way we communicate through this season and into the future. The problem is, I see lots of people on Zoom calls not bringing their A-game to the call. The reason presenting yourself well on a video call matters is because in that online video chat environment we’ve already lost a few of our primary senses from the human interaction, smell, taste, and touch. That leaves our sight and hearing. In the same way that someone without hearing or sight will say that their other senses are heightened, in a video call, we’re missing the hug we might have started the interaction with. We haven’t had a chance to buy each other a drink, or shake hands, or simply see our smiles and smell our perfume, and feel at home together. So let’s make the visual and the audible sensory experience as good as our tools and technology allows us to.