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Collecting email addresses at a wedding fair with a QR code and ChatGPT

Luke emailed me yesterday as I was about to solve for myself the problem he identified: What software would you recommend to use for a marketing list? Again are there any zaps or workflows in setting up the marketing list? Great question Luke! I've been toying around in this realm for a while and have regrettably landed on the most expensive solution around: Active Campaign. I'm going to show you how I created a Zapier zap to collect email addresses at a wedding fair and get ChatGPT to send each person an email instantly after they scanned the QR code and entered their email address. It was such a smooth and professional workflow, I'm really happy with it. But before I show you how I created that I want to talk about email marketing for a moment. Email marketing is amazing and horrible. It's amazing because people who identify with you and how you roll can and will give you their email address, and you have the opportunity to bring value back to their inbox via marketing emails. It's horrible because trying to land in someone's actual email inbox and not their spam folder is an arduous exercise that even yours truly finds hard, and tiring, and annoying. So you'll try the cheaper products, then you'll try MailChimp, and the rest of them, and marketing folklore tells us that if you are serious about this you end up on Active Campaign. so that's where I am. Whenever someone enquires with me, books with me, or if I interact with them at an open day or wedding fair, that email address heads into my Active Campaign contacts list and I try my hardest to bring them immense value and joy. Not spam. So let's have a look at this zap to collect emails at a wedding fair.

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Different signatures by parties

A celebrant asks: I have received a Notice of Errors in documentation email from BDM. They have requested the bride provides a stat dec indicating why her signature on the NOIM and Marriage Certificate are different. Is there wording we can provide on the stat dec to assist completion? Can we provide a scanned copy of the stat dec to BDM (or do they need to sight originals)

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You must call yourself a marriage celebrant

I’m sure that all of you have familiarised yourself with the Marriage Act of 1961, so you probably don’t have to read this, but on the off chance that Sarah Aird has schooled you, like she’s just schooled me, on some things in the Marriage Act, I thought I’d share them here. These are new changes since marriage equality was legislated. Today we’re talking about section 39G, Obligations of each marriage celebrant.

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Why I hate wedding awards: “I am in competition with no-one”

For over five years now I’ve crusaded against wedding industry awards. I don’t like them, I don’t enter them, and I try to convince my friends and colleagues to avoid them as well.

I understand how nice it feels to be awarded number one. If you sent me an email right now that said “Josh, you are my number one celebrant” I’d probably print it out and put it on the fridge next to one of Luna’s paintings, but the truth is, I believe that wedding industry awards are unhealthy and unhelpful for the wedding industry.

And this letter from Nick Cave …

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My secret to business success: email

Any successful endeavour requires a number of ingredients. An award winning cake recipe will have more than one ingredient, and an Olympic gold medal swimmer didn’t just swim their first lap that race.

There’s a process, there’s time, goal setting, and multiple resources being in the right place at the right time.

In the wedding industry there is so much focus on advertising and marketing, getting the enquiry, but less focus on winning that enquiry over, and worse, delivering an exemplary customer experience from woah to go.

Here at the Celebrant Institute we’ve written numerous articles about the value of creating and delivering a customer journey but today I wanted to hone in on one single aspect that apparently is really lacking in the wedding business: email.

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How to start taking better photos at your weddings

An element of my social media content strategy I’m quite proud of is that I’ve really worked hard at making better photos, photos that I have made – and therefore own – so that I have photos and video for my own social media channels and blog. If you’re interested in pursuing that art as well, Josh Rose has written a really good guide that I think would help you. It’s aimed at taking better holiday photos, but the advice translates directly to weddings as well.

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How to record the location of a marriage ceremony on the water or in the air

Lizzie asks: “My couple is getting married on a boat in The Pittwater located on the Northern Beaches of Sydney. Please advise how I best record the “at” on the docs for a wedding adrift.” The Guidelines to the Marriage Act, in relation to the place a wedding would occur, gives this poor advice: “The marriage must be registered in the state or territory where the marriage was solemnised. To meet this requirement, and possible requirements of other countries for recognition of the marriage, marriages in aircraft and ships at sea should be avoided.” I’m not going to say they’re wrong, but they’re not right. Australian authorised marriage celebrants have the authority and the ability to marry couples anywhere and at any time on any day within Australia and its territories.

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Questions to ask your couples for your review or testimony

Jason Fried has posted a list of questions he asks referees he calls for new employees. I read through the list and thought that it would be equally impressive to see our clients answer some or all of these questions in their reviews. Shape the questions so they serve you, but instead of asking for a plain old review, try asking your couples a question and ask them to share it as a Google, Facebook, or other form of review.

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