You've reached one of our members-only articles. Celebrant Institute members get access to read articles about building and running a sustainable celebrancy business, the nuances around the Australian marriage laws, advertising and marketing help, and ceremony ideas, plus there's a free podcast, they can ask questions, and seek urgent support for legal and business advice regarding being an awesome marriage celebrant.

I recently spoke via video at the Wedding Business CEO Summit and spoke on the process of creating a customer journey. My talk was called There’s A Fraction Too Much Friction: Automation For Your Customer Journey. I believe this is an important and valuable topic for all wedding business people to get in their life, and I'm so glad I get to share it with Celebrant Institute members.